Analysed national award data to assess representation of diverse collections across UK museums. Delivered actionable insights and board-level report to guide future programme direction and policy.
Led systems audits and standardised data capture across events; produced insights for the Greater London Authority and advanced accessibility, sustainability and DE&I strategies.
During 10+ years spearheaded digital transformation projects across client portals, online viewing rooms, vetting and CRM. Commissioned economic impact evaluations whilst transforming data collection e.g. surveys. Led the internal
Sustainability Working Group across digital/data aspects.
Led the positioning of a new online jewellery auction house and fair through in-depth market research, stakeholder interviews and audience segmentation. Developed strategic insights to shape business development, refine exhibitor targeting and inform client engagement. Supported the commercial strategy by crafting business proposals, optimising pitch decks and engaging directly with clients.